Arete’s Approach
We do not just theorize, we provide solutions
ARETE’s training approach is practical, relevant and engaging, setting a standard that is unique in the industry. The most important factor in the successful delivery of conflict and violence training is the engagement of participants in real-life interactions. Our Training Specialist engages participants with considerable acting skills as well as specific knowledge of the participant’s workplace in order to create opportunities for participants to learn and practice skills through actual experience. Arete’s curriculum is designed to create a shift in how participants view and respond to conflict and violence. The necessary shifts are created through role-plays, engaging dialogue and poignant anecdotal stories that challenge participants to objectively think about their response to conflict and understand that they have choices. Critical to the success of Arete training is that the curriculum and the instructor’s philosophy are the same. Therefore, there are no contradictions or inconsistencies. This is extremely important in order for participants and the organization to be confident about the skills staff are learning.
How Role-Playing Aids Learning
Job specific role-playing is a vital part of every training program as it provides an opportunity to build confidence while practicing the skills gained through the session. Observers and role-players safely engage in real-life scenarios ranging from relatively low to high levels of aggression (Workplace Violence Prevention training) or various unwanted co-worker behaviours (Managing Internal Conflict training).
ARETE trainer’s create true to life scenarios and respond realistically to the participant’s response and interaction. Often participants will remark that the scenario's depicted are “just like real life”.
Our Philosophy
At ARETE, our no-nonsense, straightforward approach ensures conflict is dealt with early on. By using everyday communication and, if necessary, following appropriate processes, you will be able to successfully manage conflict in your workplace.
A central part of our philosophy is that, given the appropriate knowledge and skills, we are all capable of making informed, effective, and safe choices when facing conflict and violence.
Benefits of Training
Participants learn techniques to effectively reduce anxiety and stress while improving customer service, client relations and communication among co-workers.
Program benefits include healthier and more realistic views of conflict and violence and a realization that we all can make informed, appropriate and safe choices.
Arete’s History
Founded in 1992, ARETE Safety and Protection Inc. (ARETE) has developed a unique approach to the Prevention and Management of Workplace Violence and Conflict, setting us apart as the industry leader.
The ARETE training programs have received acclaim as the most relevant, effective and well researched programs available.
Our seminars are consistently praised for their positive and empowering impact on participant’s work and personal lives. Clients and their employees have expressed that ARETE training shows benefits not only in workplace safety and personal safety outside of work, but also employee morale and enhancing team atmosphere.
To consistently provide the most relevant, engaging and practical training, we require that all of our Certified Training Specialists facilitate ARETE sessions on a regular basis as full time facilitators for ARETE.