Service to Safety™ Workplace Violence Prevention | WEBINAR

Our webinars are designed to be easily accessible and allow us to offer the interactive abilities that participants have valued over the years via our in-person sessions. In this webinar, an expert training specialist will take participants through our Service to Safety™ Workplace Violence Prevention Training. This training serves to create a shift in how workers perceive and respond to escalating behaviours and potential violence. As a result, workers assume greater responsibility for their safety, while recognizing their critical role in responding to situations and behaviours involving members of the public, clients, customers, etc. In order to create this shift, participants will be engaged in interactive roleplays and thought-provoking scenarios.

Benefits

  • Regulatory compliance
  • Increased staff confidence
  • Reduced employee stress
  • Enhanced service motivation
  • Reduced incidents of violence

Upon completion, participants will be able to

  • Utilize ARETE Threat Level Assessment
  • Make safe and effective choices in response to dynamic situations
  • Manage low-level anger through to abusive language and threats of violence
  • De-escalate and defuse angry and escalated people
  • Safely disengage and provide co-worker assistance
  • Demonstrate workplace safety strategies and best practices
  • Understand how their response impacts personal risk levels

Testimonials

Thank you for making this training into a webinar – it will be great to get this to those hard to reach communities that are need of it.

OHS Specialist

We loved your session and the amount of engagement you were able to create even virtually. I personally learnt a bit from your facilitation style through technology which was powerful. Our participants loved your sessions and we are sure they walked away with strong learning.

Career Counsellor YWCA Metro Vancouver

[The Trainer] is a great facilitator who is very engaging and was animated and funny. I loved her interaction with the camera as it made me feel like she was speaking to me.  I enjoyed her presentation very much.

OHS Specialist

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