Equip yourself and your team with practical techniques to safely manage and defuse volatile situations.
Gain the confidence to manage low-level anger to severe behaviours & threats, and empower your workplace with proactive safety measures. Dates to come for this essential virtual training.
What these Monthly Webinars are About
Our upcoming monthly live webinars focus on equipping employees with practical skills to effectively manage and de-escalate a range of behaviors, low-level anger and verbal abuse through to escalated behaviours and to serious threats. Participants will learn proven techniques to ensure their safety and improve their response to dynamic and potentially volatile situations.
Can’t Make The Date?
We offer monthly webinars to fit your schedule. Check our next upcoming session and secure your spot at a time that works best for you.
Fall 2025 Dates Coming Soon…
Who Can Benefit From This Webinar?
This webinar benefits a wide range of industries, including healthcare, education, retail, hospitality, public services, corporate offices, social services, emergency services, manufacturing, and financial services. Any organization where employees interact with the public or work in high-stress environments can gain valuable skills in managing and de-escalating potentially volatile situations.
What Will You Learn?
- Strategies to manage and calm escalating situations.
- How to recognize and address early signs of potential violence.
- Approaches for managing minor irritations and verbal abuse.
- Techniques for safely dealing with threats and aggressive behaviours.
- Best practices for creating a safer workplace environment.
- Building confidence in managing challenging behaviours and ensuring personal safety.
We are proud to be a Canadian firm.