Workplace Violence Prevention & De-escalation

Gives employees the confidence to safely de-escalate potentially volatile interactions; from low level client anger through to verbal abuse, harassment, threats, and acts of violence.

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Workplace Bullying and Harassment Prevention Training

Provides employees with the real-world skills, confidence and motivation to proactively respond to a variety of unwanted behaviours that may occur in the workplace.

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Verbal De-escalation for Phone Interactions Online Training

Provides learners with the skills they need to effectively de-escalate angry callers, all while maintaining best practices in customer service and professionalism.

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Personal Safety & Corporate Security Training

Empowers employees to be actively involved in security plans and assume a higher level of responsibility for their safety. We highlight awareness, recognition of risk, and preventative strategies in our personal safety training.

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Our Clients


“I have had opportunity to preview, participate in, and evaluate a wide range of violence prevention workshops and have found none that approach the quality of the training provided by ARETE. These workshops are consistently rated by our staff as the best training they have ever attended.”

Manager Organizational Health and Development
Ministry of Social Development

“I heard from almost every guy that it was some of the best training that they had been involved in for a long time. I have already recommended [ARETE] to the rest of our management group.”

Line Manager BC Hydro Smithers/Hazelton
Service to Safety™
Carillion logo.

“Their staff always do an excellent job. The instructors are thoroughly trained; this is evident by their ability to handle the hugely diverse range of demographics and personalities that make up each of our classes…As the training manager, I have also received consistently positive verbal feedback regarding the high level of delivery and useful content provided in the sessions.”

Training Manager Carillion Customer Care
Service to Safety™

“ARETE provided customized violence prevention training to all WorkplaceNL staff. The training proved to be extremely helpful for staff, and of all training provided to this organization, ARETE has received the highest ratings from staff. WorkplaceNL highly recommends the services of ARETE safety and protection Inc.”

Worker Services WorkplaceNL
Service to Safety™
Convoy Supply logo.

“We were impressed with their ability to connect with all employees, from the president to the warehouse worker. Each session was engaging, thought-provoking and behaviour-changing. Their practical training approach proved to be extremely useful for staff and has received high ratings within the organization.”

Human Resources Manager Convoy Supply Ltd.
OnSide Workplace™

Our partnership with ARETE and their Onside Workplace program has been highly valuable for the City of Nanaimo. We have found ARETE to be very professional in [understanding] our needs and customizing their course to meet our requirements. [ARETE] delivers their training with energy, passion, professionalism and humour, and as a result we have always received outstanding feedback from our employees regarding their facilitation.

HR Manager City of Nanaimo

It is always a pleasure to work with the staff at ARETE Safety and Protection Inc. They are professional and very knowledgeable on the subject matter and their presentations are high-energy, engaging and provide realistic approaches for dealing with difficult situations.

Regional District of Nanaimo

We are very pleased with ARETE’s product and see it as a key step towards the enhancement of a positive and healthy workplace culture. If you are looking for training that works, I would not hesitate in recommending ARETE OnSide Workplace TM

Human Resources Consultant Vancouver Public Library

We continue to consider ARETE our go-to solution provider for ensuring employees remain healthy and safe at work.; capable of managing potential situations of violence.

OHS Advisor WorkSafeNB

Always creative presentations on a difficult topic, violence prevention. Highly recommended.

Manager WorkSafeBC

ARETE provided high quality and practical workplace violence prevention training that everyone can relate to and incorporate into their skills tool box.

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